Questions.

Everything we’ve heard so far, in one place.

Things we know you're going to ask.

The basics
Do I have to enter my kids' clothes manually?

Nope! Motherboard builds your kids' wardrobe automatically from your order confirmation emails. No spreadsheets or data entry required. Connect your Gmail and it takes it from there.

Which email and calendar providers does Motherboard work with?

Gmail and Google Calendar — for now. Other providers like Outlook and iCloud are on the roadmap as Motherboard grows.

Which stores does it work with?

Any online retailer that sends an email order confirmation... so most! The more of your kids' shopping that runs through email receipts, the fuller the picture.

I use Gmail for purchases but Outlook for my calendar. Will Motherboard still work?

Yes! Most of Motherboard's value comes from your order confirmations, which live in Gmail — so connecting Gmail gets you the core experience: sizing heads-ups, low-stock reminders, and seasonal nudges. For calendar-based reminders (like gear for an upcoming season), here's a simple trick: when you add a kid-related event to your Outlook calendar — a first practice, a recital — just invite your connected Gmail address to the event. It shows up on your Google Calendar too, and Motherboard catches it. One extra step, and you're covered.

What Motherboard can and can't see
What if I buy some things in person?

Motherboard sees your online orders, so in-store purchases won't be captured automatically. The ability to manually log in-person purchases is a feature that will soon be available!

What if my kids get a lot of hand-me-downs or gifts?

Motherboard builds from what comes through your own orders, so hand-me-downs and gifts won't show up automatically. It'll still track everything you buy — just know a closet full of hand-me-downs may look emptier to Motherboard than it really is.

Your texts
How often will you text me?

Only when something actually needs your attention — a few times a week at most, and often less. We're not here to blow up your phone. Reply STOP anytime to pause everything.

What do I do when I get a text?

Nothing, unless you want to! Motherboard's texts are helpful heads-ups — a size likely outgrown, a season coming up. If it's useful, act on it. If not, ignore it. No pressure, ever.

Privacy & data
Is Motherboard security-reviewed?

Yes. Motherboard is CASA-certified — independently security-reviewed by Google as part of Google’s Cloud Application Security Assessment. That verification is what allows Motherboard to connect to Gmail and scan order confirmations at scale. It’s Google’s way of saying an outside auditor has confirmed we handle your data safely.

Does Motherboard read all of my emails?

No. At onboarding, Motherboard scans your inbox to identify only order confirmations from the past 12 months. After that, Motherboard scans daily for any new purchases. Your personal emails, school messages, work email, and group chats never have their body content read.

What about my financial information?

Motherboard does not read or store payment card numbers, bank account information, or any financial credentials from your emails.

Where does the data live?

Your inventory lives on secure Google Cloud servers in the US. Motherboard does not sell your data, share it with retailers, or use it to train AI models.

How do I cancel?

Log into your account at my.motherboard-app.com, go to your Profile tab, scroll to the bottom, and tap Cancel & delete my account. Your recurring subscription stops, but you'll keep access until the end of your current billing period. After that, your account is paused and your inventory records are held securely for 30 days — so if you change your mind, you can reactivate and pick up right where you left off. If you don't come back within 30 days, everything is permanently deleted.

Still curious?
Have a question we didn't cover?

Email hello@motherboard-app.com — a real person will get back to you.

Any more questions?

The best way to see how Motherboard works is to try it. Free for 30 days.

Start free trial We only scan order confirmations. Personal emails are never read.