1. Who We Are
Motherboard ("we," "us," or "our") is an AI-powered family operating system operated by Motherboard, Inc. We can be reached at hello@motherboard-app.com.
2. What Information We Collect
- Gmail Access: When you connect your Gmail account, we access your email inbox to identify order confirmation emails from retailers. Specifically:
- We scan emails categorized as purchases by Gmail (e.g., amazon.com, target.com) to identify purchase records for children's clothing, shoes, and gear.
- We extract structured data only: item name, size, quantity, retailer, order date, and price where available.
- We do not read, store, or process personal correspondence, financial statements, medical communications, or any email outside of recognized retail order confirmations.
- Raw email content is processed in memory and discarded immediately after extraction. We do not store the body or content of any email on our servers.
- Google Calendar Access: When you connect your Google Calendar, we read upcoming events to identify schedule triggers that may be relevant to your family's needs (e.g., a sports season starting, a birthday, a school event). We:
- Read event titles, dates, and descriptions only as needed to identify potential nudge triggers.
- Do not modify, create, or delete calendar events.
- Do not store full calendar data — only the specific event details that trigger an active nudge workflow.
- Family Inventory Data: The structured data extracted from your emails is stored securely in your Motherboard inventory. This inventory data is stored on our secure servers and is associated only with your account. This includes:
- Item name, category, size, and quantity.
- Retailer and purchase date.
- Person attribution (which family member the item was purchased for).
- Account Information: When you create an account, we collect your name, email address, and phone number (for SMS nudge delivery). We do not collect payment information directly. Payments are processed by a third-party payment processor.
- Phone Number and SMS Consent: When you provide your U.S. mobile phone number and tap "Continue" on our enrollment form at my.motherboard-app.com/access, you expressly consent to receive SMS messages from Motherboard as described in Section 13 below.
3. How We Use Your Information
We use the information we collect solely to provide the Motherboard service:
- To build and maintain your family inventory from email purchase records.
- To identify upcoming calendar events that may trigger a relevant nudge.
- To send proactive SMS nudges to your registered phone number.
- To display your family inventory within the Motherboard interface.
- To improve the accuracy of our email parser and nudge engine.
4. What We Do Not Do
- We do not sell your data to any third party, ever.
- We do not read personal email, financial statements, medical records, or communications outside of retail order confirmations.
- We do not store raw email content on our servers.
- We do not use your data to train or fine-tune general-purpose AI models.
- We do not share your data with advertisers or data brokers.
- We do not retain your data after account deletion (see Section 7).
- We do not share mobile opt-in data or phone numbers with third parties or affiliates for marketing or promotional purposes.
5. How We Share Information
We share your information only in the following limited circumstances:
- Service providers: We work with third-party vendors to operate Motherboard, including cloud infrastructure (Google Cloud Platform), SMS delivery (Twilio), and AI processing (Anthropic API). These vendors process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Motherboard, our users, or the public.
- Business transfers: If Motherboard is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
6. Google API Disclosure
Motherboard's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We access Gmail data solely to identify and extract purchase records from retail order confirmation emails.
- We access Google Calendar data solely to identify schedule triggers relevant to your family's needs.
- We do not use Google user data to develop, improve, or train generalized AI or machine learning models.
- We do not allow humans to read your Gmail or Calendar data, except as necessary to provide or improve user-facing features where you have given explicit permission, or as required by law.
- Our use of Google data is limited to providing and improving the Motherboard service to you directly.
7. Data Retention and Deletion
We retain your inventory data and account information for as long as your account is active. You may request deletion of your data at any time by:
- Emailing hello@motherboard-app.com with the subject line "Delete My Data".
- Disconnecting your Gmail and Google Calendar access via your Motherboard account settings.
Upon receiving a deletion request, we will delete your account and all associated inventory data within 30 days. We will confirm deletion by email. Note that we may retain anonymized, non-identifiable aggregate data (e.g., category-level purchase trends with no personal identifiers) after deletion.
8. Data Security
We take the security of your data seriously. Our security practices include:
- All data transmitted between your device and our servers is encrypted using TLS.
- Your inventory data is stored in encrypted databases hosted on Google Cloud Platform.
- Access to production data is restricted to authorized personnel only.
- We do not store raw email content — only structured extracted fields — which significantly limits the impact of any potential data breach.
No method of transmission or storage is 100% secure. If we become aware of a security breach that affects your data, we will notify you promptly in accordance with applicable law.
9. Children's Privacy
Motherboard is designed for use by adults (18+) to manage their family's needs. We do not knowingly collect personal information from children under 13. The inventory data we collect may reference purchases made for children, but this data is associated with the parent or guardian's account, not with the child directly.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information (see Section 7).
- Portability: Request a machine-readable export of your inventory data.
- Objection: Object to certain types of processing, including profiling.
To exercise any of these rights, email hello@motherboard-app.com. We will respond within 30 days.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page and notify you by email if the changes are material. Your continued use of Motherboard after any change constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@motherboard-app.com
Website: motherboard-app.com
13. SMS Messaging Program
Motherboard operates an SMS messaging program to send parents personalized reminders about their children's gear and clothing needs.
By providing your U.S. mobile phone number and tapping "Continue" on our enrollment form at my.motherboard-app.com/access, you expressly consent to receive SMS messages from Motherboard.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Motherboard.
- Message Types: Transactional service messages, including personalized inventory reminders, size-check nudges, and calendar-based gear alerts.
- Message Frequency: Varies based on your family's inventory, calendar events, and seasonal needs.
- Rates: Message and data rates may apply. Check with your mobile carrier.
- Opt-out: Reply STOP at any time to unsubscribe from all Motherboard SMS messages.
- Help: Reply HELP for assistance, or email hello@motherboard-app.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support service delivery (e.g., Twilio for message transmission) is permitted under strict data processing agreements.
Mobile opt-in data and consent will not be used for any purpose other than delivering the Motherboard SMS program described above.